![]() Deregistering and re-registering your device will not cause you to lose any content. When powering back on your device, you will need to re-register it to your Amazon account, and then you will be able to access your content.Restart the device by holding down the power button for 40 seconds continuously.Select the impacted device and click Deregister.Go to Manage Your Content and Devices and log in to your account.In the meantime, customers can contact Amazon Customer Support or take the following steps to fix the issue.” Users on Reddit speculate that some of the backend services provided by Amazon that power the Kindle experience are having problems.Īmazon has issued a statement to Good e-Reader “We are aware some customers are having difficulties accessing content on their Kindle e-reader devices, and our teams are working quickly to resolve the issue. Reboots and wiping the device seems to have no effect. Some new users go through the setup process and are reading an ebook and all of a sudden the entire e-reader becomes unresponsive. Some users are just using their Kindle normally and all of a sudden they have a blank screen. There is no rhyme or reason why this glitch is happening. Kindle users have petitioned Amazon and the company says they are working on a fix. ![]() The problem stems from the new Kindle UI that the company implemented last year, that makes the Kindle e-reader look similar to the apps for Android and iOS. If the device is still not powering on, try putting device in recovery mode to reboot device: If your tablet still isn't charging, you may be eligible for a warranty replacement. Customers are receiving new Kindles with a blank screen out of the box and the e-reader cannot be used, existing e-readers are also suffering from the same issue. The newest base Kindle Kids (120) has double the storage for 40 less, but it isnt waterproof and doesnt have adjustable warm light. Make sure that your environment isn't too hot or too cold (tablets are sensitive to extreme temperatures). Amazon Kindle e-readers are suffering from a major bug.
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